434.924.3627
Visitor Information

434.924.3627

Make an Appointment

434.243.3675

Online Appointments

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Patient Services

Support Services

Coming to the hospital can be overwhelming. On top of medical issues, you may find yourself needing help with parking, finding a lost bag, getting to the right clinic or even communicating with your doctor.

We're here to help you navigate your way. Patient and Guest Services staff will answer your questions, issue visitor passes, validate parking and help with maps and directions. Find us:

  • In the first floor lobby of University Hospital, the West Complex and the Primary Care Center
  • Call 434.924.1122
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Support Services

Find help at the hospital with: Sign language interpreters, social workers, chaplains, translators, other support staff.

Support Services

Coming to the hospital can be overwhelming. On top of medical issues, you may find yourself needing help with parking, finding a lost bag, getting to the right clinic or even communicating with your doctor.

We're here to help you navigate your way. Patient and Guest Services staff will answer your questions, issue visitor passes, validate parking and help with maps and directions. Find us:

  • In the first floor lobby of University Hospital, the West Complex and the Primary Care Center
  • Call 434.924.1122

Here to Help You

  • Lost? Need Help?

    Information Desk staff can help you:

    • Find a local place to stay
    • Access the wireless internet
    • Find items in lost and found
  • Complaints or Problems?

    Our patient representatives handle complaints, problems and suggestions. They can also help with questions about hospital services, policies and procedures.

    Call 434.924.8315 or use our online feedback form.

  • Parking & Shuttle Assistance?

    Get information and help with parking, shuttles and maps and directions.

Emotional & Spiritual Support

Social Workers: When You Can't Do it Alone

A hospital stay can cause stress for patients and their families. Sometimes, it's too much to do alone, or even for your family as a whole. That’s where social workers come in.

Available from 8:30 a.m. - 11:00 p.m., seven days a week, social workers can help with:

  • Moving back to your home or community
  • Coordinating services after leaving the hospital
  • Dealing with emotional stress
  • Managing difficult family or social situations
  • Finding financial eligibility programs

Need to talk to a social worker? Call 434.924.2713

Read more: Whether you're worried about your condition, stressed about money or have children with needs, social workers can help.

Spiritual Encouragement

Get Help Communicating

Translators & Interpreters

Don't speak English? Need an interpreter? Let us know when you schedule an appointment or get admitted.

Deaf or hard of hearing? A certified sign language interpreter is available for deaf or hard of hearing patients and visitors. TDD, closed-captioned televisions, assistive listening devices, magnifiers and select large-print documents are also available.

For sign language interpreters or language translators, call 434.982.1794

Make an Appointment

Call us at 434.243.3675

or make an appointment online.

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