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Home > Patients & Visitors > Support Services > Spiritual Support (Chaplaincy) > For Visiting Clergy and Pastoral Visitors

For Visiting Clergy and Pastoral Visitors

For Visiting Clergy and Pastoral Visitors

As colleagues in ministry, we want to be available to help you. Please feel free to call us any time. We may also call on you for help with specific faith tradition or denominational requests.

Finding Patients at the Hospital

To find a patient at the hospital who is a member of your congregation, you have two options. You may ask for the room location from the patient or use the religious census to help locate patients.

You must have a clergy ID badge to view the religious census. (Note that patients may decline to be listed in the census.) You can access the religious census either:

  • In Patient and Guest Relations, room 1743, Monday - Friday, 8:00 a.m. - 5:00 p.m.
  • At the Information Desk, Monday - Friday, 5:00 - 9:00 p.m., and weekends, 8:00 a.m. - 9:00 p.m.

If a patient can’t be located or information can’t be given out for privacy reasons, please contact the Chaplains' Office at 434.924.2642 or page the on-call chaplain.

Patient Confidentiality

The rules regarding confidentiality in the hospital are a result of HIPAA (Health Information Portability and Accountability Act, 2003) legislation and regulations. HIPAA sets legal limits on the information that we can provide to you about patients in order to protect their privacy.

You should continue to maintain your parishioners' privacy and confidentiality. Please get your parishioners’ or members’ permission before sharing information about their hospitalization. Also, ask your members what they want you to share with the congregation when honoring prayer requests. It's best not to share details about diagnosis, treatment plans or prognosis.

Visitation Procedures 

We encourage community clergy and pastoral visitors to visit patients from their own religious congregations. Patients outside of your congregation may be visited at the request of the patient, members of the patient’s immediate family or the patient’s guardian.

Identification Badges

All visiting clergy and pastoral visitors must wear a UVA Health System photo ID badge while making visits. You may register for a badge with Patient and Guest Services Monday - Friday, 8:00 a.m. - 5:00 p.m. Badges expire and need to be renewed after two years.

Visiting Hours

Visiting clergy and pastoral visitors are not bound by normal visiting hours. However, you must arrange your visit at the convenience of the patient and our staff.

After-Hours Visits

You must enter through the Emergency Department from 9:00 p.m. - 6:00 a.m. The Emergency Department security officer or Patient and Guest Services supervisor will help you find the patient, provided you have your ID badge. If you forget your badge or don’t have one, we may issue a temporary visitor's badge.

Tracts and Sacred Literature

You may use appropriate religious literature when ministering to your parishioners or others who have requested your services. General distribution of tracts and other religious literature in the hospital is not permitted. Leaving tracts in waiting rooms, lobbies, bathrooms, the hospital chapel and other public areas is not permitted. Devotional and sacred literature is available from the chaplains' office.

Where to Park

Visiting clergy and pastoral visitors should use the Lee Street Parking Garage. You must have your parking ticket validated by the Information Desk every time you visit a patient.

Make an Appointment

Call us at 434.243.3675

or make an appointment online.

Send a Gift or Card

Send flowers, candy or gifts to a patient in the hospital:

Call: 434.924.2447

You can also select a card to be printed and hand-delivered:

Send a card