At UVA Heart and Vascular Center, delivering the highest-quality healthcare to our patients is our top priority. Achieving our goals for safety and excellence means working continuously to improve the care we provide. Our teams meet regularly to evaluate and improve our care.
Our nationally recognized safety and quality program, Be Safe, provides a disciplined, daily framework to see and solve problems as they arise in the course of patient care.
We believe you should have this information to help you make informed decisions about where to seek care. When choosing a healthcare team, we encourage you to ask questions about the quality of care they provide.
Sharing information about the quality of care we provide and looking at lessons learned is an important part of developing a team focus on patient safety.
We use data from objective, independent sources to compare the care we provide at UVA to the care other hospitals provide.
Wherever possible, we look at risk-adjusted data, which reflects the complex cases we treat. We also compare ourselves to "like" hospitals, meaning hospitals that treat about the same number of patients we do and also have residency training programs.
Academic medical centers like UVA care for the sickest patients, who are often most sensitive to developing complications because they are so severely ill. Many of these patients have transferred from community hospitals where they already received standard care that did not work. At UVA, it is our duty and mission to provide advanced care for severely ill patients with complex needs when other hospitals cannot.
We look at several types of data, including volume and outcomes.
Volume means the number of patients treated. Centers that treat a large number of patients often offer better results than those that treat fewer patients.
Outcomes refer to how patients do after a hospital stay or after having a procedure or surgery.
- In the case of certain medical emergencies we treat, like heart attack, how quickly a patient receives treatment can mean the difference between life or death, or how quickly the patient returns to their normal routine. As we seek to improve our care, we also look at how long it takes us to provide treatment.
- Mortality is an outcome used often. It means the number of patients who die in the hospital.