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Quality & Safety

Dialysis Safety 

UVA has maintained the Mid-Atlantic Renal Coalition’s 5-Diamond Patient Safety since the program’s inception in 2008. As the region’s top patient safety honor, 5-Diamond status demonstrates our ongoing commitment to patient safety.

Our system-wide safety initiative, Be Safe, is helping us become the safest place to work and receive care. We take this initiative to heart in everything we do:

  • Nursing coverage: Having additional nurses means we can spend more time with each patient. This level of coverage helps us identify complications in their earliest stages and better coordinate care for patients with multiple medical conditions.
  • Water purity standards: To protect you from illness and complications, the water in our dialysis machines must be as clean as possible. Using only the best Food and Drug Administration (FDA)-approved water filtration systems, UVA exceeds national water purification standards.
  • Emergency preparedness: We have backup power generators at every facility. Our generators immediately restore power at the first signs of a power outage.
  • Certified technicians: UVA biomedical technicians were the first in the country to earn Certified Dialysis Water Specialist designation from the National Nephrology Certification Organization (NNCO).

Quality Standards 

At UVA quality and safety go hand in hand. Our commitment to quality means care that is timely, effective and patient-centered. In fact, UVA's patient-centered approach helped three of our nephrologists earn top honors in the “Best Bedside Manner” awards from Virginia’s OurHealth magazine.

We are constantly working to improve the quality of our care through special committees, initiatives and formal quality improvement efforts:

  • Quality committees: Our quality committees include clinical team leaders as well as patient volunteers. Working side by side, we identify problems, discuss solutions and adopt new methods to improve all aspects of our program.
  • Patient advisory board: We value our patients’ input in everything we do. Our patient advisory board is made up entirely of patient volunteers. We look to this group for input and suggestions on many of our quality efforts.
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