Coming to UVA Health Medical Center

Lost or Need Help?

Before you arrive, check all visitor policies.

Getting Around

When you arrive, we have people in parking areas and at front doors to help you.

hospital exterior valet sign

Where to Enter

Everyone must use the following entrances.

University Hospital (Main Hospital):

  • 5 a.m.-7 p.m. – Use main lobby entrance
  • 7 p.m.-5 a.m. – Use Emergency Department entrance

Emily Couric Clinical Cancer Center and Education Resource Center:

  • Monday - Friday: 6:00 A.M. - 7:30 P.M.
  • Saturday - Sunday: 7:30 A.M. - 4:00 P.M.
    – Use Education Resource Center Main Entrance
  • After normal operating hours – Use ground level Lee St. Garage Lobby entrance (L Level) for access to 24-hour pharmacy; buzz-in and pharmacy staff will direct you 

Battle Building:

  • Monday - Friday: 8 A.M. - 5:30 P.M – Use Battle Building Main Entrance, or 3rd floor entrance from 11th Street garage

Emergency Department/South University Hospital Tower:

  • Use main Emergency Department entrance on Lee Street

West Complex:

  • Monday - Friday: 6:00 A.M. - 6:00 P.M. 
    Saturday: 6:00 A.M. - 7:00 P.M.  – use main building entrance
  • Hospital Drive and Eye Clinic entrances are closed
  • Patients who usually park in the Hospital Drive lot should now park in the West Complex lot

Features & Rules During Your Stay

See visitor rules, general policies, and special features of your hospital room.

Using the Cafeteria

You can buy food at the cafeteria to sit down or for carry-out. Ask the unit manager if you have questions or concerns about bringing food back to patient areas.

Gift Shop

Our gift shop is open Monday - Friday from 9 a.m. - 5 p.m. 

Request an Interpreter

Call ahead of time to arrange help.