Requesting Medical Records
How to Share & Access Your Records
We support new and ongoing patient care, case management, accounting, and other patient services. We also help support health services, research, legal affairs, and administrative affairs.
When You Need Your Medical Records
We want you to be part of the care team. That means having access to your medical information. You might need to get or share a copy of your medical records to:
- See a specialist at a different hospital
- Change doctors
- Get a second opinion
- Satisfy a legal request from a lawyer
- Get insurance
- Attend college
Share Your Records: DIY or By Request?
You can get printed or digital copies to share with another institution or yourself. But the easiest and fastest way is to use MyChart and let us do the sharing.
Why Requesting is Best
When we share medical records with another institution directly, we can:
- Save you money, as it’s always free
- Protect your privacy by making sure to give or get the correct records
- Make sure they go to the right place
How to Request Medical Records
UVA Health offers multiple options for you to request medical records (including images). Medical records may be requested for the following reasons:
- Patients requesting their own medical records to be sent to yourself or someone else
- Parents or legal guardians of minor patients requesting medical records of the minor patient
- Authorized patient representative acting on behalf of a patient
- For deceased patients please include a copy of proof of executor or certification of qualifications to the request
You can request medical records one of these 3 ways:
- MyChart
- Free, secure service that lets you view parts of your medical record, request copies online, message your provider, pay bills, and more
- Health Information Management Online Portal
- Free, secure online tool to request your medical records. To verify your identity, you will be asked to upload a photo of your driver’s license or government-issued ID (via webcam or smartphone).
- Fax, mail, or email
- Complete a Release of Medical Information Authorization Form (English or Spanish) and submit it by one of the following:
- Fax: 434.924.2432
- Mail: PO Box 800476
Charlottesville, Virginia 22908-0476 - Email: [email protected]
What We Do
- Maintaining our patient's medical information
- Collecting and analyzing data
- Supporting the process of coding diagnoses and procedures
- Assuring that patient records are complete
- Providing records for continuity of patient care
- Supporting and assisting medical research
- Releasing documents to attorneys and other agencies
- Managing the process of dictation and transcription of documents
- Supporting certain informatics systems for other Health System Departments
- Supporting compliance with regulatory requirements and patient safety goals
Medical Records Release Forms
Request access to another adult's MyChart account:
- Adult Proxy Access to MyChart by Another Adult | Proxy Authorization Form (PDF)
- Acceso de un Adulto a MyChart por Parte de Otro Adulto (PDF)
Get access to your child's MyChart and medical records:
- For Children Under 13
- Parent/Legal Guardian Proxy Access to MyChart, English (PDF)
- Acceso a MyChart como Padre o Representante Legal (Menor de 13 Años de Edad), Español (PDF)
- For Children 13+
If you’re the caregiver of an child or adult who is unable to share their medical record themselves, you can ask for access to their MyChart account with this form:
- Adult Proxy Access to MyChart by Caregivers | Proxy Authorization Form, English (PDF)
- Acceso de Apoderado a MyChart Para "Cuidadores", Español (PDF)
Request limits on who receives some or all of your health information:
Prevent disclosure to your health insurance of a healthcare service that you have paid for in full:
Allow a provider to share your medical information with another patient:
Find out when and to whom your health information was shared:
Ask for changes or corrections in your medical record:
Allow UVA Health to disclose a substance abuse disorder