UVA Health Quality & Safety

At UVA, delivering the highest-quality, most advanced and safest healthcare to our patients is our top priority. That’s why we never stop striving to make our best better.

As a leading healthcare institution, our goal is to be the safest place in America to receive care and to work, because patient and team member safety is essential to providing the best healthcare.

We believe being open about our progress is important to achieving our goals for safety and excellence. In this section, we present a broad range of information about how we’re performing, including data that goes beyond what you can find in outside resources that report on the quality of hospitals.

Quality and Safety at UVA

Richard Shannon, MD, Executive Vice President for Health Affairs from 2013 - 2019, and Tracey Hoke, MD, discuss the importance of quality and safety data. View transcript.

How We Measure Quality

Our nationally recognized safety and quality program, Be Safe, provides a disciplined, daily framework to see and solve problems as they arise in the course of patient care.

We are closely monitoring and working to improve the following measures:

In addition to the indicators above, we also report these quality measures publicly:

We use data from objective, independent sources to compare the care we provide at UVA to the care other hospitals provide. 

Whenever possible, we look at risk-adjusted data, which reflects the complex cases we treat. We also compare ourselves to “like” hospitals, meaning hospitals that treat about the same number and types of patients we do and also have residency training programs.

Academic medical centers like UVA care for the sickest patients, who are often most sensitive to developing complications because they are so severely ill. Many of these patients have transferred from community hospitals where they already received standard care that did not work. At UVA, it is our duty and mission to provide advanced care for severely ill patients with complex needs when other hospitals cannot.

How We Compare

The resources below compare quality indicators at different hospitals across the country.

Accredited by The Joint Commission

UVA is accredited by The Joint Commission, whose mission is to continuously improve healthcare for the public by evaluating healthcare organizations. To earn and maintain accreditation, an organization must undergo an on-site survey by a Joint Commission team at least every three years.

Top Safety and Quality Rankings

UVA is a major academic medical center tasked with advancing medical understanding, as well as training doctors in highly specialized skills.

Our doctors work in teams to diagnose and treat patients, coordinate care and share information. Patients benefit from the combined knowledge of a team of experts rather than just one expert.

Even among academic medical centers, UVA is a leader, ranked by U.S. News & World Report as the No. 1 hospital in Virginia and as one of the nation's top hospitals.

The Leapfrog Group, a national organization focused on healthcare safety and quality, has awarded UVA Health an "A" grade in its Leapfrog Hospital Safety Grade

Leapfrog has also named us as a Top Teaching Hospital. That puts UVA Health and UVA Children's in the top 10 percent of teaching hospitals in the nation.