Virtual Visits: Telemedicine Options for Patients

Instead of coming into the clinic for your appointment, you will talk with your provider from home or another convenient location using your smartphone or computer.

You can get virtual care either by:

  • Video chat
  • Phone call

Video and phone visits offer a safe option when you can’t go to a clinic appointment in person.

Virtual Visit Options

Schedule a Future Visit 

Find out if a virtual visit will work for your needs. Contact your provider or clinic:

Get Urgent Care Now (limited hours)

Virtual urgent care provides:

Learn how to get started with virtual urgent care.

What You Need for Virtual Care

You do NOT need to be an existing patient for a virtual care visit.

To get virtual care, you’ll need:

  • To be in Virginia
  • Either a phone or an internet-connected device – computer, phone, tablet – with microphone and camera

If possible, prepare for your visit by having:

  • A list of your medications or medication bottles
  • Your vital signs, including your weight, temperature, blood pressure, heart rate, and oxygen saturation, if possible
  • A flashlight (in case the provider needs it for the exam)
  • Any questions you have for your provider
Getting Ready For Your Virtual Visit

Before Your Virtual Visit

  • Make sure you’ve received your appointment information
  • Test and confirm that you are connected to the internet/Wi-Fi
  • We recommend using Google® Chrome or Firefox® for your internet