You can get virtual care either by:
- Video chat
- Phone call
Video and phone visits offer a safe option when you can’t go to a clinic appointment in person.
What You Need for Virtual Care
You do NOT need to be an existing patient to request a virtual care visit.
To get virtual care, you’ll need:
- To be in Virginia
- Either a phone or an internet-connected device – computer, phone, tablet – with microphone and camera
If possible, prepare for your visit by having:
- A list of your medications or medication bottles
- Your vital signs, including your weight, temperature, blood pressure, heart rate, and oxygen saturation, if possible
- A flashlight (in case the provider needs it for the exam)
- Any questions you have for your provider
Option 1: Schedule a Future Visit
Find out if a virtual visit will work for your needs. Contact your provider or clinic:
- By phone – find a clinic location
- Existing patients can request a virtual visit through MyChart
- Using the online appointment form
You'll get directed to next steps.
Option 2: Get Urgent Care Now (limited hours)
Beginning June 1, our virtual urgent care pilot will provide:
- Video visits via phone or computer
- Expert care from UVA physicians
- Access from 5 - 7 p.m. Monday - Friday
Learn how to get started with virtual urgent care.
Before Your Virtual Visit
- Make sure you’ve received your appointment information
- Test and confirm that you are connected to the internet/Wi-Fi
- We recommend using Google® Chrome or Firefox® for your internet