Financial Assistance

Questions? Contact Us
Phone Number
Call 866.320.9659

Each year, we help thousands of patients find solutions to their billing issues.

Financial Aid Answers & Support

You can get free, confidential help with:

  • Understanding your medical bill
  • Finding out what your insurance pays
  • Applying for financial aid
  • Setting up the best payment plan for your budget

Call us at 434.924.8718 or 866.320.9659 for help, or email financialassistance@uvahealth.org.

Can I Get Financial Aid from UVA Health?

We look at many things when deciding who gets aid and how much.

Next Steps

We currently offer flexible, interest-free payment plans. Contact us about setting one up.

    Financial Aid for Emergency Care

    We know accidents and emergencies happen. On top of that stress, a sudden bill can strain your budget.

    That’s why we have financial aid for catastrophic care. If you get emergency care, you may qualify for a reduced bill if:

    • You don't have insurance or other ways of paying
    • Your care costs more than $10,000
    • Your care is eligible for this type of aid

    We calculate the amount you owe based on your family's finances. With this aid, you won't owe more than 25% of your family income and assets.

      Visit in Person

      Get financial aid help at the Financial Counselor offices at these locations:

      • UVA Hospital Main Campus Lobby
        • 1215 Lee Street, Charlottesville, VA 22903
        • Hours: 8am 4:30pm M -F
      • UVA Primary Care Center Charlottesville
        • 1221 Lee Street, Charlottesville, VA 22903
        • Hours: 8am 4:30pm M -F
      • UVA Emily Couric Cancer Center Charlottesville
        • 1240 Lee Street, Charlottesville, VA 22903
        • Hours: 8am 4:30pm M -F
      • UVA Education Resource Center Charlottesville
        • 1240 Lee Street, Charlottesville, VA 22903
        • Hours: 8am 4:30pm M -F
      • UVA West Complex Charlottesville
        • 1300 Jefferson Park Ave., Charlottesville VA 22903
        • Hours: 8am 4:30pm M -F
      • UVA Battle Building Charlottesville
        • 1204 W. Main Street, Charlottesville, VA 22093
        • Hours: 8am 4:30pm M -F
      • UVA JPA Medical Office building Charlottesville
        • 1222 Jefferson Park Ave., Charlottesville, VA 22903
        • Hours: 8am 4:30pm M -F
      • UVA Fontaine Research Park Charlottesville
        • 500 Ray C Hunt Dr., Charlottesville VA 22903
          • Hours: 8am 4:30pm M -F
        • 545 Ray C Hunt Dr., Charlottesville, VA 22903
          • Hours: 8:30am 5pm M -F
      • UVA Ivy Orthopedic Center Charlottesville
        • 2280 Ivy Road, Charlottesville VA 22903
        • Hours: 8am 4:30pm M -F
      • Prince William Medical Center
        • 8700 Sudley Road, Manassas VA 20110
        • Hours: 8am 5 pm M-F
      • Haymarket Medical Center
        • 15225 Heathcote Blvd., Haymarket VA 20169
        • Hours: 8am 4:30pm M-F
      • Culpeper Medical Center
        • 501 Sunset Lane, Culpeper VA 22701
        • Hours: 8am 5pm M-F

      **All locations have access to translation services. UVA Main Lobby, UVA Emily Couric Cancer Center, and Culpeper Medical Center have Spanish-speaking Financial Counselors.

      Get Help From Other Sources

      Medicaid

      You can apply for Medicaid at the Virginia Department of Social Services.

      You can also contact your local social services:

      Family Access to Medical Insurance Security Plan (FAMIS)

      FAMIS makes health insurance available to children under the age of 20 who don't have other insurance and don't qualify for Medicaid or FAMIS Plus (Medicaid for Children). FAMIS is funded by the state and federal government.

      Find out more about FAMIS and FAMIS Plus.

      Financial Help for Pap Smears & Mammograms

      Women who qualify can get help paying for preventative screenings. To get started, fill out the Every Woman's Life Screening Questionnaire. You can also call 434.243.6415 or email for info.

      Financial Help for Cancer Patients

      We can help you learn more about your costs, connect you with drug assistance programs and help you apply for financial aid for your cancer care.

      We also offer special services that lower the costs of mammography.

      Financial Aid for Transplant Patients

      Organ transplantation involves taking medication for the rest of your life. There are many programs to help you pay for your organ transplant.

      Needs Assessments & Reports

      See the Community Health Needs Assessment Study Reports and MAPP2Health reports at our Community Partnerships page.