434.924.3627
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434.243.3675

Patient Services
Support Services

Hospital Support Services

We're here to help you navigate your way. Our support staff can answer your questions, connect you with services, issue visitor passes, validate parking and help with maps and directions. 

Call Patient and Guest Services: 434.924.1122

In the first floor lobby of University Hospital, the West Complex and the Primary Care Center, Monday - Friday, 8 a.m. - 5 p.m.

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Hospital Support Services

Find help at the hospital with: Sign language interpreters, social workers, chaplains, translators, other support staff.
Support Services

Hospital Support Services

We're here to help you navigate your way. Our support staff can answer your questions, connect you with services, issue visitor passes, validate parking and help with maps and directions. 

Call Patient and Guest Services: 434.924.1122

In the first floor lobby of University Hospital, the West Complex and the Primary Care Center, Monday - Friday, 8 a.m. - 5 p.m.

Here to Help You

  • Our Information Desk staff can help you:

    • Find a local place to stay
    • Access the wireless internet
    • Find items in lost and found

    Parking & Shuttle Assistance?

    Get information and help with parkingshuttles and maps and directions.

    Complaints or Problems?

    We can handle complaints, problems and suggestions. We can also answer questions about hospital services, policies and procedures.

    Call our Patient Representatives: 434.924.8315 or use our online feedback form.

Emotional & Spiritual Support
Emotional and Spiritual Support

Social Workers: When You Can't Do It Alone

A hospital stay can cause stress for patients and their families. Sometimes, it's too much to do alone, or even for your family as a whole. That’s where social workers come in.

Available from 8:30 a.m. - 11:00 p.m., seven days a week, social workers can help with:

  • Moving back to your home or community
  • Coordinating services after leaving the hospital
  • Dealing with emotional stress
  • Managing difficult family or social situations
  • Finding financial eligibility programs

Talk to a social worker: Call 434.924.2713

Chaplains: Spiritual Encouragement

Get Help Communicating
Interpreters

Interpreters & Translators

Sign Language Interpreter

A certified sign language interpreter is available for deaf or hard of hearing patients and visitors. TDD, closed-captioned televisions, assistive listening devices, magnifiers and select large-print documents are available.

Language Translator

Let us know when you schedule an appointment or get admitted, and we'll help you with language interpretation and translation.

Contact Us

Call Patient & Guest Services 

at 434.924.1122

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Give to the UVA Health Foundation today.