Appointments & Online Options

Finding care has never been easier.

Primary Care: In-Person Clinic Visits

Need to see the doctor for a check-up or medical concern? You can ask for an appointment by:

• Scheduling online
• Calling our main number, 434.924.0000
• Using the online appointment form
• Messaging via MyChart

See locations and more about our primary care services. 

Same-Day Appointments

Hurt or sick? If you’re looking for same-day care, you have options:

• In-person same-day appointment
• Urgent and online urgent appointments
• Walk-ins
• Emergency department

Find out which option makes sense for your situation.

Virtual Visits: Online or by Phone

Virtual medical appointments can save time. At UVA Health, you can choose:

• Schedule a virtual appointment
• Online urgent care

Connecting With Your Healthcare Team

When you have questions, we’re here to help. You can talk to your provider or care team using:

• Text messaging
• MyChart

You can also call your clinic directly.

Appointment Policies

During clinic visits, we use AI note-taking services so our providers can focus on you. See our FAQs on AI note-taking during visits.

Clinic Late, No-Show, & Cancellation Policy

• If you’re late to your clinic appointment, and we can’t fit you in, we’ll reschedule your appointment.
• New patient? After 2 no-shows for a first appointment, we won’t reschedule you.
• Already a patient? If you have 3 no-shows in 1 year, we may dismiss you from the clinic.
• We treat 2 late cancellations the same as 1 no-show. 
• We know things happen. We don't count no-shows and late cancellations that happen for reasons outside your control. 

Definitions:

• No-show: Not coming to an appointment or calling ahead to let us know you can't make it
• Late cancellation: Cancelling with less than 24 hours’ notice

Learn about your rights, privacy, and other forms and policies.