Visiting Exceptions

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We are allowing additional visitation to inpatient units and procedural areas. Visitors are still NOT allowed in clinics, with some exceptions.

Exceptions may be allowed in all areas. All visitors who get an exception:

  • Can’t have COVID-19 symptoms
  • Will get screened every time they enter

The unit manager or care team can make exceptions for the following cases:

End of Life

If facing death, we can allow two visitors, 24/7.

Giving Birth

If you’re having a baby, you can get an exception to have one visitor, 24/7.

Adults with Cognitive, Behavioral or Special Needs

Adult patients with cognitive, behavioral or special needs requiring family assistance to ensure safety and well-being may have two visitors identified. Only one visitor is allowed at the bedside at a time.

Long-Term Hospital Stays

One designated visitor may visit every six days of admission for no more than four hours per visit when significant patient emotional distress is caused by their prolonged stay.  

Discharge and Critical Care Planning

  1. Discharge education may be completed with one visitor on the unit if this can't be done by phone or video. If extensive training is needed, two visitors can be allowed.
  2. Critical diagnosis or care planning. For example, one visitor for discussions involving transplant evaluation or cancer treatment planning

Pediatric Patients

A visitor can stay with a child 24/7 in the:

  • Children’s emergency room
  • Pediatric intensive care unit (PICU)
  • Pediatric acute care
  • Neonatal intensive care unit (NICU)

A unit manager can allow pediatric patients to have two people listed as designated visitors. However, children can only have one visitor with them at a time.

Patients under investigation for COVID-19 or COVID-19 positive

Visitors will not be allowed except for patients at the end of life or if necessary for the safety or well-being of a patient with cognitive, behavioral or other special needs.

Want to Ask for an Exception?

Talk to the unit manager or the patient's care team.

All Allowed Visitors:

  • Can’t have COVID-19 symptoms
  • Will get screened every time they enter
  • Will be asked a series of questions and have their temperature checked
  • Must wear a mask while in any building
  • Should limit going in and out of care areas and buildings
  • Will be expected to practice social distancing
  • May buy cafeteria food for carry-out, unless in an area that doesn't allow food
  • May wait in the hospital lobby or other open waiting rooms; inpatient lounges remain closed
  • Should tell unit manager of any concerns