Visiting Restrictions

Visiting Questions?
Phone Number
Call 434.924.0000

We're continuing to update our visitor guidelines for the health and safety of our patients and team members. 

Emergency Department

All patients in the emergency department may have one visitor. That visitor must be 18 or older, wear a mask and be screened before entering the building.

Pediatric Patients

Children can have two designated adult visitors from 8 a.m. to 9 p.m. Only one visitor is allowed after 9 p.m. to stay overnight.

Certain areas, like the NICU, have special restrictions. Talk with your child's care team about our visitor policies. 

Transitional Care Hospital

We’ve restricted TCH visitation, but patients may have two designated visitors. Only one at a time is allowed at the patient's bedside Monday - Friday between 9 a.m. and 4 p.m. The visitor must make an appointment and may need to leave sooner if the visit leads to significant emotional distress in the patient. Call 434.243.4394.

University Hospital & All Clinics

We are allowing additional visitation to inpatient units and procedural areas within the hospital. Visitors are NOT allowed in clinics, with some visiting exceptions.

  • Inpatient units: Patients may have two designated visitors. One designated visitor at a time is permitted at the patient’s bedside between 8 a.m. and 9 p.m.
  • Inpatient procedural areas: Patients may have two designated visitors. One designated visitor at a time is permitted at the patient’s inpatient bedside between 8 a.m. and 9 p.m.; if the patient returns to the room following a procedure between 9 p.m. and 8 a.m., a designated visitor may spend four hours with the patient.
  • Outpatient procedural areas: Patients may have one designated visitor, though it is preferred that visitors wait remotely in their vehicles during the procedure.
  • Outpatient clinics: Visitors are not permitted unless clinic leadership makes an exception to support the needs of a patient. Children may have one visitor come with them.

Your designated visitors can’t change during your stay.

Exceptions

Visitor exceptions may be allowed in all areas. The unit manager or care team can make exceptions for the following cases:

All Allowed Visitors:

  • Must be 18 or older
  • Can’t have COVID-19 symptoms
  • Will get screened every time they enter
  • Will be asked a series of questions and have their temperature checked
  • Must wear a mask while in any building
  • Should limit going in and out of care areas and buildings
  • Will be expected to practice social distancing
  • May buy cafeteria food for carry-out, unless in an area that doesn't allow food
  • May wait in the lobby or other open waiting rooms; inpatient lounges remain closed
  • Should tell unit manager of any concerns
patinet in hospital room

When You Can’t Be There in Person

It’s really tough not being able to be at the bedside of a loved one in the hospital. To protect both our patients and the wider community, we’ve had to make these unfortunate changes to our visitor policies. But that doesn’t mean there aren’t other ways you can stay in touch.

Contact a Patient