Home
Patients & Visitors
Visitor Guidelines

Patients & Visitors

Visitor Guidelines

Contact a Patient

Page Appointment CTA Link 1

By Mail, Phone, or eCard

For the safety of everyone during the coronavirus pandemic, we've restricted visitors and guests.

Visitor Restrictions

No visitors are allowed at the hospital or at clinic appointments, with a few exceptions.

See the full visitor restrictions policy (PDF).

Masks Required at all Times

For everyone's safety, you must wear a mask inside any of our buildings. We can provide a mask if you need it.

Learn more about wearing masks.

a woman connects with a hospitalized love one online

Virtual Options: Connect From a Distance

When you can't visit in person, you can still:

Contact a patient
Video chat, if able
Send an eCard
Send something from the gift shop

UVA Health & COVID-19

We know these restrictions can feel stressful and challenging. We thank you for joining us in the effort to keep our patients, team members, and families safe.

See the latest about UVA Health and the COVID-19 pandemic.

All Visitors MUST:

Wear a mask inside any building
Practice social distancing
Be 18 or older

Have NO COVID-19 symptoms
Get screened upon entry; only 1 entry a day

Stay with patient at all times
Ask care team if you have questions

Standard Visitor Policy Exceptions

Want to Ask for an Exception?

Talk to the unit manager or the patient's care team.

The unit manager or care team can make exceptions for the following cases.

End of Life

If facing death, we can allow two visitors, 24/7.

Giving Birth

If you’re having a baby, you can get an exception to have one visitor, 24/7.

Adults with Cognitive, Behavioral or Special Needs

Some adult patients with cognitive, behavioral, or special needs require family help. They can designate one visitor to be at the bedside at a time.

Discharge and Critical Care Planning

Discharge education may be completed with one visitor on the unit if this can't be done by phone or video. If extensive training is needed, two visitors can be allowed.
Critical diagnosis or care planning. For example, one visitor for discussions involving transplant evaluation or cancer treatment planning

Pediatric Patients

Children may have only 1 adult go with them to their clinic appointments.

At the hospital, a child can have 2 designated visitors. But only 1 visitor can stay with a child 24/7 in the:

Children’s emergency room
Pediatric intensive care unit (PICU)
Pediatric acute care
Neonatal intensive care unit (NICU)

The 2 designated visitors can trade places only once a day. They can overlap at the bedside briefly.

Visiting Patients With Confirmed or Possible COVID-19

Visitors aren't allowed. We can make exceptions for patients at the end of life or if necessary for the safety and well-being of a patient with cognitive, behavioral, or other special needs.

Clergy

Clergy is included as one of the designated visitors. However, some exceptions exist for end-of-life rituals and related traditions. Talk to the care team to find out what’s possible for your individual case.

Visiting Guidelines

COVID-19 Visitation Update: For Adult Patients Staying in the Hospital (Spanish)

Information in Spanish about the current COVID-19 visitor restrictions for adult patients staying in the hospital. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: UVA Health & UVA Children’s Outpatient Surgery Center (Battle Building)(Spanish)

Information in Spanish about the current COVID-19 visitor restrictions for patients having procedures at Outpatient Surgery Center (Battle Building). Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: For Adult Patients Being Discharged After A Procedure

Information about the current COVID-19 visitor restrictions for adult patients being discharged after a procedure. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: For Adult Clinic Visits

Information about the current COVID-19 visitor restrictions in place for adult clinic visits. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

UVA Health & UVA Children’s Coronavirus (COVID-19) Visitation Update: Emergency Department (Spanish)

Information in Spanish about the current COVID-19 visitor restrictions for the Emergency Department. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: For Adult Clinic Visits (Spanish)

Information in Spanish about the current COVID-19 visitor restrictions in place for adult clinic visits. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: For Adult Patients Being Discharged After A Procedure (Spanish)

Information in Spanish about the current COVID-19 visitor restrictions for adult patients being discharged after a procedure. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Adult & Peds Visitation Update: Emergency Department

Information about the current COVID-19 visitor restrictions for the Emergency Department. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: For Adult Patients Being Admitted After Their Procedure

Information about the current COVID-19 visitor restrictions for adult patients being admitted after a procedure. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: For Adult Patients Staying in the Hospital

Information about the current COVID-19 visitor restrictions for adult patients staying in the hospital. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: UVA Health & UVA Children’s Outpatient Surgery Center (Battle Building)

Information about the current COVID-19 visitor restrictions for patients having procedures at Outpatient Surgery Center (Battle Building). Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.

COVID-19 Visitation Update: For Adult Patients Being Admitted After Their Procedure (Spanish)

Information in Spanish about the current COVID-19 visitor restrictions for adult patients being admitted after a procedure. Provides information about Designated Visitors and other steps in place to keep patients, visitors, and staff safe.