Visiting a Patient

Contact a Patient

At the Bedside

Allow the healthcare team to be able to access all sides of the bed at any time. One person may stay at the bedside overnight. We offer earplugs and other ways to promote sleep.

Do not feed the patient unless you have checked with staff first.


Children under 18 must be accompanied by an adult at all times.


Please respect the privacy and comfort of our patients. Keep your voice and TV volumes low to allow for patient rest. We observe a quiet time daily from 2 p.m. - 4 p.m. and 10 p.m. - 5 a.m.

Taking Care of Yourself

Feel free to take breaks and use the family lounges located on each floor. Make sure to rest, eat and unwind.


Shower options, with towels and other supplies, include:

  • The Hospitality House, from 10 a.m. - 2 p.m.
  • Ronald McDonald House, from 9 a.m. - 8 p.m. (for pediatric patient care partners)


Use the restrooms in the main hallways, not in the patient's room.


Family visitor lounges are available near our patient units for your comfort. A telephone and computer are available in each lounge.


No smoking is allowed. Get free information and other resources to help you stop smoking and live tobacco-free.

visiting the hospital

Become a Care Partner

Want to give more support? Patients can designate people to be care partners, active members of their healthcare team. As a care partner, you get a special security code to help keep others informed about the patient's condition and more.

Learn How