Visiting a Patient

Contact a Patient

For the safety of everyone during the coronavirus pandemic, we've restricted visitors and guests, with some visiting exceptions.

For Clinic Visits

Visitors are NOT allowed in clinics. If you arrive with a patient, you'll need to wait outside during the appointment.

For pediatric care appointments, only one adult can come in with a child.

Visitor Policies 

Currently, some hospital rooms and surgical areas can have visitors. You can designate 1-2 people as visitors, but they can only visit one at a time, with time limits and during certain hours. 

  • In hospital rooms: You can have two designated visitors, one at a time, between 8 a.m. and 9 p.m. 
  • In procedure areas: You can have two designated visitors, one at a time, between 8 a.m. and 9 p.m.; if you return to the room after a procedure between 9 p.m. and 8 a.m., one of your visitors can spend four hours with you.
  • For outpatient procedures: You can have one designated visitor come with you, though we prefer they wait elsewhere during your procedure.
  • At the emergency room: You can bring one person with you.
  • Children can have an adult stay with them 24/7. Two people can be listed as designated visitors, allowed one at a time.
  • At the Transitional Care Hospital, patients can have two visitors, but only one at a time. 

Your designated visitors can’t change during your stay.

See the full list of visiting restrictions.

All Visitors

  • Must be 18 or older
  • Can’t have COVID-19 symptoms
  • Will get screened every time they enter
  • Will be asked a series of questions and have their temperature checked
  • Must wear a mask while in any building
  • Should limit going in and out of care areas and buildings
  • Will be expected to practice social distancing
  • May buy cafeteria food for carry-out, unless in an area that doesn't allow food
  • Should tell unit manager of any concerns
visiting the hospital

Become a Care Partner

Want to give more support? Patients can designate people to be care partners, active members of their healthcare team. As a care partner, you get a special security code to help keep others informed about the patient's condition and more.

Learn How
At the Hospital

Allow the healthcare team to be able to access all sides of the bed at any time. 

Do not feed the patient unless you have checked with staff first.

Noise

Please respect the privacy and comfort of our patients. Keep your voice and TV volumes low to allow for patient rest. We observe a quiet time daily from 2 p.m. - 4 p.m. and 10 p.m. - 5 a.m.

Bathrooms

Use the restrooms in the main hallways, not in the patient's room.

Lounges

Family visitor lounges are available near our patient units for your comfort. A telephone and computer are available in each lounge.

Smoking

No smoking is allowed. Get free information and other resources to help you stop smoking and live tobacco-free.