Want to Ask for an Exception?
Talk to the unit manager or the patient's care team.
The unit manager or care team can make exceptions for the following cases.
End of Life
If facing death, we can allow two visitors, 24/7.
If you’re having a baby, you can get an exception to have one visitor, 24/7.
Adults with Cognitive, Behavioral or Special Needs
Some adult patients with cognitive, behavioral, or special needs require family help. They can designate two visitors. Only one visitor is allowed at the bedside at a time.
Discharge and Critical Care Planning
- Discharge education may be completed with one visitor on the unit if this can't be done by phone or video. If extensive training is needed, two visitors can be allowed.
- Critical diagnosis or care planning. For example, one visitor for discussions involving transplant evaluation or cancer treatment planning
Children may have only 1 adult go with them to their clinic appointments.
At the hospital, a child can have 2 designated visitors. But only 1 visitor can stay with a child 24/7 in the:
- Children’s emergency room
- Pediatric intensive care unit (PICU)
- Pediatric acute care
- Neonatal intensive care unit (NICU)
The 2 designated visitors can trade places only once a day. They can overlap at the bedside briefly.
Visiting Patients With Confirmed or Possible COVID-19
Visitors aren't allowed. We can make exceptions for patients at the end of life or if necessary for the safety and well-being of a patient with cognitive, behavioral, or other special needs.
Clergy is included as one of the designated visitors. However, some exceptions exist for end-of-life rituals and related traditions. Talk to the care team to find out what’s possible for your individual case.