We're continuing to update our visitor guidelines for the health and safety of our patients and team members.
Hospital Visits: Restricted
Hospital visitors are not allowed, with some exceptions.
All visitors who get an exception:
- Can’t have symptoms
- Will get screened every time they enter
- Must have permission from the unit manager
If you're allowed a visitor, that one person is the only person allowed to visit you for the length of your stay.
The unit manager can make exceptions for the following cases.
If facing death, we can allow two visitors, 24/7.
If you’re having a baby, you can get an exception to have one visitor, 24/7.
A visitor can stay with a child 24/7 in the:
- Children’s emergency room
- Pediatric intensive care unit (PICU)
- Pediatric acute care
- Neonatal intensive care unit (NICU)
A unit manager can allow pediatric patients to have two people listed as designated visitors. However, children can only have one visitor with them at a time.
To protect pediatric patients, visitors need to limit going in and out of the hospital. Staying for longer periods of time with the child will help reduce possible exposure.
Having an Operation (With Anesthesia)
Visitors can’t come into the hospital before or during any operations or procedures.
After an operation or procedure, one visitor can:
- Stay with a hospital patient for one hour after procedure to provide support
- Stay with patient during recovery and to get instructions for care
- A doctor can allow two visitors for discharge education If needed, due to complicated instructions
Children and people with disabilities can have exceptions, as needed.
Want to Ask for an Exception?
Talk to the unit manager.
Using the Cafeteria
You can buy food at the cafeteria for carry-out. But we’re not allowing visitors to sit down and eat in the cafeteria. We can only make exceptions for those visiting areas that don't allow food, like the NICU. Ask the unit manager if you have questions or concerns.
Gift Shop Closed
Our gift shop is currently closed. We're also no longer accepting flower deliveries for patients.
When You Can’t Be There in Person
It’s really tough not being able to be at the bedside of a loved one in the hospital. To protect both our patients and the wider community, we’ve had to make these unfortunate changes to our visitor policies. But that doesn’t mean there aren’t other ways you can stay in touch.
See how you can contact a patient.
Transitional Care Hospital Visits: Suspended
We've suspended all visitation at the TCH. If you have questions about visiting the TCH, call before you arrive: 434.243.4394.
If you bring someone with you to an outpatient clinic visit, emergency department visit, or to an outpatient procedure:
- Only one person allowed with you for the length of the visit.
- If you have children and no childcare, you can bring multiple children.
Visitors need to:
- Limit moving in and out of care areas
- Practice social distancing
- Not wait in the lobby, cafeteria or other waiting rooms, aside from approved exceptions