Support Services

Pay Your Bill You can: Pay online through MyChart Pay by phone: 844.377.0846 Mail a payment to: University of Virginia Medical Center P.O. Box 743977 Atlanta, GA 30374-3977 Questions about a late bill or past-due notice?

Find a UVA pharmacy convenient to you. We have a number of locations, some with online refill options and specialty medications. Get phone numbers, addresses, hours of operation.

When someone dies at UVA hospital, a loved one or family member, you need support. We provide logistical guidance and emotional help in a number of ways, helping you navigate the choices that need to be made. Find out where to find a funeral home and other things you need to consider.

Complaints or Compliments About Your Experience at UVA? Call or submit the form below with your complaints, compliments and suggestions. We'll respond to you as soon as possible. We can also answer questions about hospital services, policies and procedures. You also have the right to contact the Virginia Department of Health or The Joint Commission with concerns.

Interpreter Services We offer free interpreter services for patients and families with Limited English Proficiency (LEP) or who are deaf or hard of hearing under Title VI of the Civil Rights Act.* Hospital staff are responsible for arranging for this assistance. Our facility has instant 24-hour access to telephonic interpretation services. Also available: staff interpreters, trained and tested volunteer interpreters and agency interpreters.

When You Can't Do It Alone A hospital stay can cause stress for patients and their families. Sometimes, it's too much to do alone, or even for your family as a whole. That’s where social workers come in. Available from 8:30 a.m. - 11:00 p.m., seven days a week, social workers can help with:

UVA is the only hospital in the area that offers forensics services. Our forensics services team includes specially trained nurses who are dedicated to delivering the highest level of care, empathy and discretion to you or a loved one who has experienced: Sexual assault Domestic violence Strangulation We also offer these services to:

We've grouped volunteer opportunities by service location.

Summer volunteers: See the list of available summer positions.

University Hospital

At our top-ranked hospital serving central Virginia, volunteer opportunities include direct and indirect patient contact.

UVA undergraduates should apply through the Madison House's medical services programs.

This intensive program for adult volunteers occurs during the summer months of May-August. We expect you to commit to a minimum of 50 hours of volunteer service, typically two shifts per week. We'll arrange your start and stop dates on an individual basis. We can accommodate vacations in most cases.

Once you have an appointment at one of our clinics, your referring doctor’s office will give you information about where to go to for your first cancer appointment.

Preparing For Your First Cancer Appointment

Get Your Scans

If UVA doesn’t have your scans (CT, PET or other imaging), biopsy slides or doctors’ notes that relate to your diagnosis, please have your referring doctor send them to UVA Cancer Center or bring a copy (CD or DVD for imaging and slides for biopsies) with you.