Volunteer Opportunities

We've grouped volunteer opportunities by service location. Questions? Contact us.

University Hospital

At our top-ranked hospital serving central Virginia, volunteer opportunities include direct and indirect patient contact.

Escort & Wayfinding

A customer service position for those who like to walk. Volunteers assist patients and families by walking with them to their first destination. Friendly, gregarious people are wanted in this role. Basic wheelchair training provided. Contact: Maureen Oswald.

Hours: Monday - Friday, 3-hour shifts between 8:00 a.m. - 5:00 p.m.

Patient Deliveries

Volunteers deliver packages, mail and/or floral arrangements to the patient’s bedside, and may visit if the patient desires. A cheerful personality, exceptional customer service skills and the ability to walk long distances are essential for this role. Contact: LaDelle Gay.

Hours: Monday - Friday: Morning and afternoon shifts available

Patient Ambassador

Friendly visiting with inpatients in their rooms, volunteers welcome patients and families to UVA, and describe available services and amenities. Volunteers encourage patients to sign up for MyChart. Contact: LaDelle Gay.

Hours: Flexible and include evenings and weekends

Mended Hearts

Volunteers are heart patients or caregivers of family members who have survived a life-changing heart incident. Volunteers talk with heart patients about what they may face including lifestyle changes, depression, recovery and treatment. Volunteers invite patients/families to consider becoming part of a Mended Hearts support group after they leave the hospital. These visits can provide powerful encouragement for patients and their families. Contact: LaDelle Gay

Hours: Flexible

Driver, Patient Courtesy Shuttle

Help patients and families navigate across The Link, a corridor between University Hospital and the West Complex, driving a 3-passenger golf cart. A great sit-down job for someone interested in providing great customer service, and saving many steps for frail patients. A valid driver’s license is required. Contact: Maureen Oswald.

Hours: Monday - Friday, 3-hour shifts between 8:00 a.m. - 5:00 p.m.

Gift Shop

The Hospital Auxiliary Gift Shop in the main lobby offers flowers, balloons, stuffed animals, gift items, books and magazines, snack foods, toiletries and sundries. Volunteers run the cash register, stock items and offer excellent customer service. Training is provided. The gift shop is a great place to learn retail. Contact: LaDelle Gay.

Hours: Monday-Friday, 8:00 a.m. - 8:00 p.m. and weekends 8:00 a.m. - 5:00 p.m.

Music for Healing

Soothing music can transform the busy hospital atmosphere into a calmer, more relaxing environment. Volunteer musicians are invited to help create this feeling by playing in our lobby spaces. Audition required. Contact: LaDelle Gay.

Hours: Flexible

Oncology Unit Friendly Visitor and Administrative Support

Volunteers support patients and families during their stay by providing companionship, empathetic listening and a cheerful diversion with shared activities. Provide clerical support for the unit. Contact: Maureen Oswald.

Hours: Flexible and include evenings and weekends 

Palliative Care/Geriatric Unit Friendly Visitor

This family-centered care unit supports patients and families during their stay. Patients on this unit include both older, frail adults needing rehabilitation as well as adult patients receiving palliative (symptom management) care or care at the end of life. Roles include visiting with the patients, providing companionship, empathetic listening and a cheerful diversion with shared activities, encouraging patients to eat, running errands for patients and clerical support. Contact: LaDelle Gay.

Hours: Flexible and include evenings and weekends

Surgical Family Lounge

Volunteers meet and greet patients who are having surgery, escort them to the surgery unit, and ensure good communication with family during the surgery. Volunteers support patients and families throughout the day. Contact: LaDelle Gay.

Hours: Monday - Friday; 5:00 a.m. - 9:00 a.m., or 9:00 a.m. - 1:00 p.m. Substitutes also needed.

MERCI Program

The Medical Equipment Recovery of Clean Inventory Program (MERCI) shares our supply abundance with others in the world who need medical supplies, while preventing unused items from going to the landfill. Volunteers sort, pack and prepare a large variety of clean surplus medical supplies from UVA operating rooms, clinics and units for redistribution to medically needy areas. Contact: LaDelle Gay.

Hours: Thursdays only, flexible between 10:00 a.m. - 4:00 p.m.

Administrative Assistance

Volunteers assist staff with general clerical duties, including filing, making and receiving telephone calls, and handling occasional deliveries. Contact: Maureen Oswald.

Hours: Vary depending on assignment

Hospital Auxiliary

Numerous volunteer opportunities exist to support the Auxiliary’s work to benefit the Health System, including:

  • Ongoing activities such as serving on the Board of Directors, writing for the newsletter, helping with the finances or serving on a committee
  • Annual events such as the Lights of Love holiday tree or Daffodil Days, which require both leaders and helpers
  • Seasonal events such as book, jewelry and other vendor sales that support the Auxiliary’s philanthropy budget

Contact: Sally LeBeau.

Inpatient Therapy Assistant   

Individuals who plan to apply to Physical Therapy School (Pre PT) may apply for this role. Volunteers assist therapists with delivering therapy interventions to adult inpatients under the therapist’s guidance, i.e., retrieval and set up of equipment, assistance with gait training, wheelchair transport and other duties to assist the therapist. Must be able to stand, push, pull and lift 25 pounds. Contact: Maureen Oswald.

Hours: Monday - Friday, morning and afternoon shifts

Rounding with Heart  

Volunteers round with a team of health care professionals on the cardiology unit, providing key assistance to the team. Volunteers page team members as directed and collect data. After rounding, volunteers then visit with and provide friendly visiting to patients from rounds that you feel will benefit from an interaction. Contact: LaDelle Gay.

Hours: Monday - Friday, 2-3 hour shifts between 8:45 a.m. - 11:00 or 12:00 p.m.

Transitional Care Hospital

At this long-term acute care facility, volunteers can make a real difference in the lives of our patients, their families and guests. Contact: LaDelle Gay.

Patient Emissary

Volunteers provide support to patients and families during their stay through visiting, providing companionship and sharing in activities. Volunteers provide exemplary customer service by answering call bells in person and assist with providing comfort measures. Volunteers work under the direction of a physical therapist to assist as needed during therapy sessions. Volunteers also assist staff with such tasks as paperwork, answering phones, restocking and running errands.

Hours: Daily, 3 or 4-hour shifts, between 7:00 a.m. - 8:00 p.m.

Hallway Musicians

Volunteer musicians are invited to play their instrument in a corridor where the music will waft into nearby rooms. Music creates a pleasant and healing environment for patients, families and staff, providing comfort and diversion in an often-difficult environment.

Hours: Flexible and include evenings and weekends

volunteers creating flower arrangements for patients

Flowers for Patients  

Volunteers receive donated flowers, turn them into beautiful arrangements, and then take them upstairs to the nurse stations for patients who would not otherwise have flowers.

Hours: Tuesday mornings, 9:00 a.m. - 11:30 a.m.

Emily Couric Clinical Cancer Center

At our nationally recognized cancer center, patients receive all the treatment they need in one central location. Volunteers provide support and comfort to patients in their battle against cancer. Contact: Maureen Oswald.

Flourish Boutique

A positive image boutique designed to help those facing cancer look and feel their best. Help patients to feel more vibrant, confident and better able to face the challenges of cancer. Volunteers run the cash register, stock items and offer excellent customer service. The boutique is a great place to learn retail.

Hours: Monday - Friday, morning and afternoon shifts 

Infusion Hospitality

Volunteers provide hospitality by serving refreshments, comfort care items, empathic listening and practical support to patients receiving intravenous medications. Need substitutes too.

Hours: Monday - Friday, 7:00 a.m. - 4:00 p.m., 2 to 4-hour shifts

Clinic and Waiting Room Hospitality

Volunteers provide refreshments and empathetic listening to patients and their caregivers in the many waiting rooms of the Cancer Center. Great opportunity to work in pairs.

Hours: Monday - Friday, morning and afternoon shifts 

Specialty Care Augusta  

This location specializes in the diagnosis, treatment and long-term care of adult patients with cancer and blood disorders.

Infusion Hospitality

Volunteers provide hospitality by serving refreshments, comfort care items, empathic listening and practical support to patients receiving intravenous medications. Contact: Maureen Oswald.

Hours: Monday - Friday, 3-hour shifts between 9:00 a.m. - 4:00 p.m. 

Emergency Department

This level I trauma Center provides treatment for approximately 61,000 patients annually. Volunteers support our patients and families during their stay.

ED Clinic

Volunteers assist staff and patients in the patient care area of the Emergency Department. Duties include stocking supplies and making comfort rounds on stable patients. Contact: LaDelle Gay.

Hours: Daily, 3-hour shifts between 9:00 a.m. - 9:00 p.m.

ED Lobby

Liaison volunteers staff the waiting room in the Emergency Department, supporting families of patients receiving emergency treatment. Volunteers track patients' progress, facilitate communication with medical staff, direct families and patients to hospital and community resources, offer support as families await news of their loved ones and escort authorized visitors to the patient’s bedside; a busy location, suitable for high-energy volunteers.

Contact: LaDelle Gay

Hours: Daily, 3-hour shifts between 10:00 a.m. - 10:00 p.m.

Individual Locations

ALS Clinic

Provide support to patients, families and staff on two Thursdays per month, assisting, escorting and transporting patients to the clinic room. Give exceptional customer service, administrative assistance and teamwork. Contact: LaDelle Gay.

Dialysis Clinic

Volunteers provide support and companionship to patients during treatment.

Contact: LaDelle Gay.

Location: UVA Medical Center West Complex and Zion Crossroads

Hours: Flexible

Hospitality House

This facility provides close, low-cost lodging for patients and families traveling far from home. Volunteers register new guests, show them to their rooms and provide friendly visiting and companionship. Contact: Sally LeBeau.

Location: 205 14th St.

Hours: Sunday - Thursday, 5:00 p.m. - 7:00 or 8:00 p.m.

Outpatient Surgery Center

Volunteers meet and greet patients who are having surgery, escort to assigned surgery suite and ensure communication with family while the surgery is happening. Volunteers support patients and families throughout their day. Substitutes also needed. Contact: LaDelle Gay.

Location: Barry Battle Building

Hours: Flexible, between 6:00 a.m. - 4:00 p.m.

Pet Therapy

Working through Therapy Dogs International, Therapy Dog Incorporated or Pet Partners/Delta Society, certified dogs and their owner/handlers visit patients in a variety of locations throughout the Medical Center. Dogs must be certified before visiting the hospital. Contact: Kim Garofalo.

Hours: Flexible

volunteers in the Children's Hospital

UVA Children’s Hospital

At the UVA Children’s Hospital, children and their families are special. They receive special care in a warm, friendly environment especially designed for them. Contact: Kim Garofalo.

Inpatient Pediatric Bedside Visiting

Help staff lead educational and play activities for children. In addition to group activities, volunteers may make bedside visits to read a story, play a game, or give parents a break. Evening and weekend volunteers spend their time making bedside visits to pediatric patients and their families.

Hours: Daily: 9 a.m. - 12 p.m., 1 p.m. - 3 p.m., 6 p.m. - 8 p.m.

Bookworms 

Reading aloud with young patients and their siblings in the Pediatric Clinic waiting room, volunteers model book-sharing techniques for parents, showing them by example that reading aloud is fun for adults and children.

Location: Battle Building

Hours: Individually scheduled

Creativity Zone

Help make pediatric clinic visits positive experiences for patients, siblings and parents/caregivers through arts, crafts and reading. Volunteers coordinate activities that engage children and facilitate play in the waiting room of the clinic. Activities include arts, crafts and book reading.

Location: Battle Building

Hours: Monday - Friday, 9:00 a.m. - 12:00 noon or 1:00 p.m. - 4:00 p.m.

Yoga

This seasonal program adapts traditional yoga teachings to meet the special needs of children with disabilities. The approach is non-competitive and provides a foundation for building trust and self-confidence. Volunteers assist the yoga instructor with various yoga activities as directed. No yoga skills required.

Location: Varies

Hours: Wednesdays, 4:45 p.m. – 6:15 p.m. | Seasonal 6-week sessions 

Therapy Assistant

Help pediatric patients receiving physical and occupational therapy with patient care activities and routine activities. An excellent opportunity to observe and learn about pediatric therapy services.

Location: Battle Building

Hours: Monday - Friday, 9 a.m. - 5 p.m. (shifts vary)