Visiting Exceptions

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Some hospital rooms and surgical areas can have visitors. Clinic appointments cannot. See the full list of visitor restrictions

Visiting Exceptions: Guidelines

We can allow exceptions in all areas. All visitors who get an exception:

  • Can’t have COVID-19 symptoms
  • Will get screened every time they enter

The unit manager or care team can make exceptions for the following cases.

End of Life

If facing death, we can allow two visitors, 24/7.

Giving Birth

If you’re having a baby, you can get an exception to have one visitor, 24/7.

Adults with Cognitive, Behavioral or Special Needs

Some adult patients with cognitive, behavioral, or special needs require family help. They can designate two visitors. Only one visitor is allowed at the bedside at a time.

Long-Term Hospital Stays

A patient experiencing distress due to a long-term stay can have one designated visitor. Visits can happen every 6 days. Each visit can last up to 4 hours.

Discharge and Critical Care Planning

  1. Discharge education may be completed with one visitor on the unit if this can't be done by phone or video. If extensive training is needed, two visitors can be allowed.
  2. Critical diagnosis or care planning. For example, one visitor for discussions involving transplant evaluation or cancer treatment planning

Pediatric Patients

A visitor can stay with a child 24/7 in the:

  • Children’s emergency room
  • Pediatric intensive care unit (PICU)
  • Pediatric acute care
  • Neonatal intensive care unit (NICU)

In most areas, a second designated visitor may also stay with a child from 8 a.m.- 9 p.m. There are some exceptions and restrictions. Talk with your child’s care team to learn more about our current visitor policies.

Visiting Patients With Confirmed or Possible COVID-19 

Visitors will not be allowed. We can make exceptions for patients at the end of life or if necessary for the safety and well-being of a patient with cognitive, behavioral, or other special needs.

Want to Ask for an Exception?

Talk to the unit manager or the patient's care team.

All Allowed Visitors:

  • Can’t have COVID-19 symptoms
  • Will get screened every time they enter
  • Will be asked a series of questions and have their temperature checked
  • Must wear a mask while in any building
  • Should limit going in and out of care areas and buildings
  • Will be expected to practice social distancing
  • May buy cafeteria food for carry-out, unless in an area that doesn't allow food
  • May wait in the hospital lobby or other open waiting rooms; inpatient lounges remain closed
  • Should tell unit manager of any concerns