Coronavirus FAQs

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Vaccine Questions: See our COVID-19 Vaccine FAQs and Children's Vaccine FAQs.

Read our COVID-19 glossary of terms.

Appointments & Getting Care

What should I do if I think I have COVID-19? How do I get tested for COVID-19?

COVID tests are available at pharmacies, groceries store, and other locations. If you have symptoms, call your provider or clinic. 

In most cases, you can stay home and you'll get better in a few days. 

If I have coronavirus symptoms, should I come to the ER?

You probably don't need to visit the ER unless your symptoms are intense. Call your doctor first. They can help guide you on your next steps.

What do I do in case of an emergency? 

Don’t ignore signs of a stroke, heart attack, or other emergency. Call 911 or come to the hospital at once.

Do you have online or telehealth options so I don’t have to leave my house to talk to a doctor?

Yes. Call your provider or clinic to see if a virtual visit will work for your care needs.

If I go to the emergency room or a sick visit, can I bring someone with me?

Yes. Read the complete visitor restrictions.

I need my prescription medications. I don't want to go to the pharmacy. Are there other options for getting my medicine?

You can have your prescriptions delivered to your home for free. Call 434.297.5500. Make sure to call at least 7 days before you need your refill.

What if I’m pregnant and have COVID? 

If you’re pregnant and have COVID, let your doctor know. If you need to come to the hospital, let the hospital staff know about your COVID.

It is safe to have your baby in the hospital. We’ve taken steps to control infection. Should you have any complications during the delivery, you’ll want to have experts nearby.

COVID-19 Prevention in High-Risk Patients

I’m breastfeeding. Should I stop?

No, but read more on what to do to protect your infant during breastfeeding.

I’m an organ transplant recipient. Am I at a higher risk for the coronavirus?

Yes. Read more on what you can do to prevent infection as a transplant patient.

I'm a cancer patient. Should I continue chemotherapy and other treatments?

Yes. Read more about what to do as a cancer patient.

What does immunosuppressed mean? What’s an underlying condition? How do I know if I’m at risk?

Some health conditions weaken your immune system. Your immune system fights infection, and immunosuppression means that system has been weakened. If your body is already working hard to deal with a disease or other issues, that, too, weakens your ability to fight infection. Age and pregnancy can also make you vulnerable. You could be at risk for severe symptoms if you are: