Support Services

Appointments & Online Options

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You have options when it comes to getting healthcare and support.

In-Person Care

We’ve put safety measures in place so we can safely see you in person.

Don’t have a doctor? Learn about our primary care services.

Virtual Visits: Schedule With Your Provider

Instead of coming into the clinic for your appointment, you can talk with your provider from home using your smartphone or computer.

Cancer & Coronavirus FAQs

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If you’re a cancer patient, survivor, or caregiver, we’re here for you. 

If you’re having an emergency, call 911 or go to the ER for urgent care. If it’s not an emergency, call your care team for guidance.

Can I bring someone with me to my appointments at the Cancer Center or other cancer clinics?

Yes. See the full visitor restrictions for any exceptions.

Virtual Visits: Care By Video and Phone

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When you can't make it to the clinic in person, you can still get care. Virtual visits (having an appointment with a healthcare provider by video or phone call) offer a safe and convenient way to see a UVA Health provider, without leaving home.

Talk with your healthcare provider to see if they offer appointments via:

Second Opinions for Cancer

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Second opinions about your cancer diagnosis can help you make key choices. You can get confirmation that validates your doctor's conclusions. Or you'll find an option you never knew you had.

Either way, a second opinion informs your decisions. You can address any doubts or questions you have about your care plan. You'll then feel confident that you're in good care.

Palliative Care for Cancer

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Cancer treatment can cause a lot of side effects. These can be physical, social, and emotional. For extra support, your cancer care team may suggest you try palliative care for cancer.

What is Palliative Care for Cancer? 

The word "palliative" means relief. This kind of care aims to relieve your pain and suffering. 

This care focuses on your quality of life through:

About UVA Cancer Center: Our Accreditations & More

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Virginia's First Comprehensive Cancer Center

UVA Health Cancer Care began serving the people of Virginia and beyond in 1934. We've been committed to excellence ever since. 

Today we are proud to be a National Cancer Institute (NCI) Comprehensive Cancer Center. We're the first cancer center with this recognition in Virginia. This means we provide the premier patient experience, from diagnosis through survivorship. We're the cancer center of choice for our region.

Support Services

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Find support services, whether you're seeking treatment or trying to stay healthy. We have resources to help you when you need it. 

Support Services at the Hospital & Beyond

Services that support your healthcare needs include:

COVID-19 Testing for Hospital Patients FAQs

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Going to the hospital at UVA? Your questions about COVID-19 hospital testing answered. 

Why am I being tested? Is everyone that comes to the hospital tested?

Our current practice is to test everyone who will be staying in or is admitted to the hospital.

Knowing your COVID-19 test results helps us keep you, your family, and our teams safe. We want to make sure to limit your exposure to infection while you're here.

Do I have to pay for the test?

No. We won't charge you for the test.

Regulatory Coordination

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The Office of Clinical Research provides support for all regulatory submissions of both industry and NCI-sponsored cooperative group cancer clinical trials for scientific and ethical review. All oncology groups are offered specialized assistance.

The team is divided into two groups, supporting required tasks for both: 

  • Pre-award activation
  • Post-award regulation

Activation (Pre-award) Support

This team is responsible for: